Why Families Trust Us

Professional Care With a Personal Touch

We know inviting care into your home is a big decision. Our approach is built around listening first, creating a care plan that fits your loved one’s needs, and delivering dependable support that helps families feel confident, informed, and cared for every step of the way.

Fully

Insured and WSIB covered

$10M

Liability coverage for peace of mind

Custom

Care plans built around each family

Our Services

Personal Care

Respectful help with bathing, dressing, grooming, mobility, and daily routines so your loved one feels safe and comfortable at home.

Companion Care

Warm, reliable companionship that reduces isolation and brings conversation, comfort, and meaningful connection to each day.

Homemaking

Support with light housekeeping, meal preparation, and laundry to help keep the home clean, calm, and manageable.

Respite Care

Dependable short-term care that gives family caregivers time to rest, work, or attend to other responsibilities with peace of mind.

Transportation

Safe, supportive transportation for appointments, errands, and community outings, with a caregiver by your loved one’s side.

24-Hour Care

Continuous in-home support and wellness monitoring for families who need around-the-clock care, including dementia, Alzheimer’s, and Parkinson’s support.

Why Choose Genuine Cares Helpers

Support Families Can Feel Good About

Our care is designed to feel reassuring, responsive, and genuinely helpful from the first conversation onward.

Customized Care Plans

Every family receives support tailored to health needs, routines, and preferences.

Warm PSWs

We focus on compassionate relationships that help clients feel safe, respected, and seen.

Dependable Scheduling

Flexible care options make it easier to get the right support when it is needed most.

Premium Professionalism

Families can feel confident knowing we are insured, covered, and committed to quality care.

Clear Communication

We keep families informed so everyone feels supported and involved in the care journey.

Ontario Coverage

Serving families across the GTA, Durham Region, York Region, and surrounding communities.

Compassionate In-Home Care Across Ontario

Genuine Cares Helpers supports families across the GTA, Durham Region, York Region, Toronto, and surrounding communities with reliable in-home care tailored to each person’s needs.

From personal care and companionship to specialized dementia, Alzheimer’s, and Parkinson’s support, families can count on customized care backed by full insurance, WSIB coverage, and $10 million liability coverage.

See Areas We Serve

Families Value Our Approach

Thoughtful care, dependable support, and genuine compassion make a meaningful difference at home.

★★★★★

“The support felt personal from the very beginning. We finally felt like we had a care team that truly listened to our family’s needs.”

Portrait of a senior woman with her adult daughter at home

Family Member

Dementia care support

★★★★★

“Their Personal Support Workers (PSWs) brought calm, kindness, and consistency into our home. That peace of mind meant everything to us.”

Portrait of a confident senior woman at home

Client Family

In-home care services

★★★★★

“Professional, warm, and dependable. They helped us create a plan that made daily life easier and less overwhelming.”

Portrait of an older man looking at the camera

Loved One

Parkinson’s care support

If you need dependable in-home care for a parent, spouse, or loved one, we’re here to help. Ask about customized care plans, dementia, Alzheimer’s, and Parkinson’s support, flexible scheduling, and next steps for your family.

Our experienced Personal Support Workers (PSWs) deliver compassionate, specialized support directly to the comfort, safety, and familiarity of our clients’ homes.

We proudly serve families throughout:

  • Richmond Hill
  • Markham
  • Vaughan
  • Aurora
  • Newmarket
  • Whitchurch-Stouffville
  • Uxbridge
  • Pickering
  • Ajax
  • Whitby
  • Oshawa
  • Port Perry
  • York Region
  • Durham Region
  • surrounding communities across the Greater Toronto Area (GTA)

Book a Care Consultation

Email: Info@Genuinecares.ca

Call: +1 (866) 779-0456

📍 Based in Richmond Hill, Ontario